by Sensitivity Check Staff | May 13, 2021
If you haven’t received your results within 3-5 working days of receipt of the sample arriving at our lab, please contact us via our 24/7 Live Chat team. Results are sent via email in PDF format but on occasion may end in your spam/junk folder. We advise to check this...
by Sensitivity Check Staff | May 13, 2021
We pride ourselves on our 99.6% customer satisfaction rating. However, if you are not satisfied with any of our services, please contact us directly via email or 24/7 LiveChat as soon as possible to assist you in resolving any issues. If this hasn’t answered your...
by Sensitivity Check Staff | May 13, 2021
Our hair samples are tested at our centre based in Derby, UK. Once the hair sample has been received at our testing facility, you will receive your results within 3-5 working days. Tests are completed in our laboratory facilities which follow Good Laboratory Practice....
by Sensitivity Check Staff | May 13, 2021
Yes, if you have chosen one of our hair sensitivity tests, you will get a notification when your results are ready. If this hasn’t answered your question, please reach out below!
by Sensitivity Check Staff | May 13, 2021
We do not recommend testing children under the age of 5, as their tolerance levels to certain items may not yet be fully developed, which could result in false positives in the test results. However, the decision ultimately rests with the parent or guardian.
