by Sensitivity Check Staff | May 13, 2021
The safest way to take a hair sample is to ask someone else to help you. Using your forefinger and thumb, gather 3 or 4 strands and slightly twist the hair together. This will make cutting the hair sample much more accessible and keep all the hair strand in the same...
by Sensitivity Check Staff | May 13, 2021
Your submission code can be found in your order confirmation email. The code will be your order number followed by -1 for a single test, -1 and -2 for a couples package, and -3 and -4 for a family. If this hasn’t answered your question, please reach out...
by Sensitivity Check Staff | May 13, 2021
We offer a 100% money-back guarantee if you are not completely satisfied with your results after 30-days. In the first instance, we ask that you make contact with our customer service team to resolve any issues. if we have not resolved your issues or you are not...
by Sensitivity Check Staff | May 13, 2021
The hair sample does not have to be from the head; we can test hair from any part of the body, including leg, arm or chest. If this hasn’t answered your question, please reach out below!
by Sensitivity Check Staff | May 13, 2021
If you’ve purchased one of our hair testing kits, you will have to pay the postage cost back to the processing centre, which then sends the sample to the UK. We try to keep our costs as low as possible (by not sending out physical hair testing kits) so that we...
