by Sensitivity Check Staff | May 13, 2021
For customers that purchased a test kit, we provide a pre-paid Royal Mail return envelope. If you have purchased our digital option, you will have to purchase your own return envelope. A first-class stamp would be more than sufficient. We recommend to pop into your...
by Sensitivity Check Staff | May 13, 2021
We typically recommend providing 3-5 single hair strands if the hair is longer than an inch. For shorter hair, we suggest doubling that amount, requiring 6-10 strands for testing. If this hasn’t answered your question, please reach out below!
by Sensitivity Check Staff | May 13, 2021
We use MARS III Quantum Response Systems, produced by Bruce Copen Laboratories. If this hasn’t answered your question, please reach out below!
by Sensitivity Check Staff | May 13, 2021
Bruce Copen Laboratories follow a quality management system in accordance with AC: 2007 and are certified as a manufacturer of medical products. The MARS III is approved as a medical device class IIa in accordance with Directive 93/42/EEC. If this hasn’t answered your...
by Sensitivity Check Staff | May 13, 2021
No, we do not need the root. Please see question “How do I take my hair sample”. If this hasn’t answered your question, please reach out below!
